We place great importance on protecting intellectual property rights, including copyrights, trademarks, patents, designs, and trade secrets. We are committed to ensuring the authenticity of all products and images featured on our website and safeguarding these rights. However, due to the wide variety of products we offer, occasional unintentional oversights may occur.
If you are the intellectual property owner or an authorized representative and believe that any product on our website infringes upon your rights, we kindly ask you to contact us immediately. We will take prompt action to protect your legitimate rights.
To file a copyright or trademark infringement complaint, please email the following details to: [email protected]:
1. Proof of your identity, confirming that you are the rightful owner or authorized representative of the product or image in question.
2. A detailed description of the work or material, along with the exact location on our website (product URL).
3. Sufficient contact information, such as your address, phone number, or email address, so we can communicate with you.
4. A statement confirming your good faith belief that the disputed use is not authorized by the copyright holder, trademark owner, or their agent, or is otherwise unlawful.
5. Information identifying the intellectual property you believe has been infringed, such as “XYZ Copyright,” “ABC Trademark, Registration No. 123456, Registered on 1/1/04.”
6. For trademark infringement, please provide the trademark registration number or a link to the official registration, along with the URL of the allegedly infringing work/image, and any other evidence of your ownership or authorization to use the trademark.
Please note that the email address [email protected] is exclusively for copyright-related complaints. For other inquiries, please contact our customer support team. We are committed to addressing intellectual property disputes promptly and protecting the rights of rightful owners.
We take legitimate complaints very seriously and will handle each one with the utmost care. However, submitting a false infringement notice may result in legal consequences, including potential damages and attorney fees. If you are unsure about the material in question, we recommend consulting with a legal professional before submitting a notice. We appreciate your commitment to protecting intellectual property rights and look forward to working with you to ensure legal compliance.